Note: no impact to BBM for Enterprise and BBM Enterprise for Individual Use (BBMe), which will continue to be available and will leverage BlackBerry ID on other platforms Who will be impacted by EOL of the services?
BlackBerry hosted email addresses – This includes the redirection of email sent to BlackBerry hosted email addresses to other email addresses used on other platforms, including Android and iOS.BlackBerry ID* for BlackBerry 10, BlackBerry 7.1 OS and earlier, and BlackBerry PlayBook 2.1 OS and earlier.
BlackBerry Password Keeper for BlackBerry Android devices will not be impacted. BlackBerry Password Keeper for BlackBerry 10 and BlackBerry 7.1 OS and earlier.
BlackBerry Protect (Allows consumers to lock, locate or wipe BBOS, BlackBerry 10 devices remotely). There is no impact to the new BlackBerry Protect which is an AI-based endpoint security solution.
BlackBerry PlayBook OS 2.1 and earlier software.The following list of devices, software, applications and service offerings are affected: Devices BlackBerry 10 softwareīlackBerry 7.1 OS and earlier – including but not limited to: These devices will lack the ability to receive over the air provisioning updates and as such, this functionality will no longer be expected to reliably function, including for data, phone calls, SMS and 9-1-1 functionality.Īpplications (BlackBerry Link, BlackBerry Desktop Manager, and BlackBerry Blend) will also have limited functionality. What services will be terminated and what will be impacted?Īt the time of termination of services, devices running BlackBerry 7.1 OS and earlier software, BlackBerry 10 software, and BlackBerry PlayBook OS 2.1 and earlier software will no longer reliably function. There is no impact to the new BlackBerry Protect which is an AI-based endpoint security solution. The termination of these service offerings and infrastructure will also impact functionality for applications such as Enhanced Sim Based Licensing (ESBL) / Identity Based Licensing (IBL), BlackBerry hosted email addresses, BlackBerry Link, BlackBerry Desktop Manager, BlackBerry Blend, BlackBerry Protect devices remotely. “On January 4, 2022, devices running on these service offerings will no longer reliably function, including for data, phone calls, SMS and 9-1-1 functionality.”
In 2017, we committed to providing at least two more years of support for BlackBerry 10 and at least two years of BlackBerry network access for BBOS devices.”
Since pivoting to an enterprise software and cybersecurity company, we have received questions about our plans to provide ongoing support for BlackBerry 7.1 OS and earlier and BlackBerry 10 devices. “Today BlackBerry is focused on providing intelligent security software and services to enterprises and governments around the world. On January 4, 2022, devices running on these service offerings will no longer operate and the servers will be shut down. The company says they chose to extend service until then as an expression of thanks to loyal partners and customers. BlackBerry are to decommission the legacy services for BlackBerry 7.1 OS and earlier, BlackBerry 10 software, BlackBerry PlayBook OS 2.1 and earlier versions, with an end of life or termination date of January 4, 2022.